Clients who turn to IES are given a guarantee that they will deal with the same professionals, from their first contact to the conclusion of their case, who will assist them directly both in their country and abroad, through personal contact and interaction with their network colleagues. Choosing a lawyer is not, in fact, the same as buying a product from any of the stores that sell it. Due to the sensitivity of the issues normally entrusted to them, lawyers are professionals with whom the client must be able to establish a relationship of trust based on competence, ease of access and straightforward communication. This is the kind of care that IES professionals aim to offer.